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Subj: Comments
Date: 3/26/99 9:56:05 AM Pacific Standard Time
From: MARKERD@ldcorp.com (MARKERD)
To: rob.means@electric-bikes.com, ZAP@ZAPBIKES.COM

To: ZAP
Attn: Brooks / Keith
cc: Rob Means

I wanted to take a moment to let you know that Rob's ''electric-bikes.com'' web site was instrumental in steering me toward my recent purchase of the Zap Patrol bike. I started out doing web surchases for ''electric bicycles''; electric vehicles etc. Any attempt to get info on Zap bikes led to some sort of online dealer (''sonic.net'') or something of the sort - which was a dead end. Finding Rob's web site was another matter. The detailed and complete info about Zap's products (among others) builds confidence in the prospective buyer that the product is not just being hyped but rather thoroughly reviewed / evaluated and compared to other products in the marketplace. The message board allows extensive exposure to other customers problems and successes with the products (it was those comments which encouraged me to buy a new, purpose built Zap instead of a conversion kit, and to upgrade to the Patrol bike for better components / shocks). His links to safety studies (only 40 or so bikers are run over from behind each year in the U.S.) gave me confidence that commuting on a Zap isn't so crazy.

I talked with Rob for a while at a time when he didn't have any used units. Therefore I spoke with Zap directly regarding demos / returns and eventually bought (a new unit) direct from Zap. But I wanted to give credit to Rob for his efforts and excellent info.

I'm now a big Zap believer, so I bought the stock.

Regards,

David Marker, CT

Subj: electric bike site
Date: 4/24/99 4:29:34 PM Pacific Daylight Time
From: plummer1@gte.net (Matt Plummer)
Reply-to: plummer1@gte.net (Matt Plummer)
To: rob.means@electric-bikes.com

Rob-

Your e-bike site is super well set up and is full of useful information.

THANKS,

Matt Plummer
plummer1@gte.net

Subj: nice work
Date: 4/6/99 9:23:51 PM Pacific Daylight Time
From: dthomas754@mediaone.net
To: rob.means@electric-bikes.com

Rob, I appreciate your effort in maintaining such a good web site. Well done.
-Dan

Subj: Great Page!
Date: 7/7/99 8:59:22 AM Pacific Daylight Time
From: mark&sheila@visatel.net (Walters)
To: rob.means@electric-bikes.com ('rob.means@electric-bikes.com')

Great page! Thank you very much! Wonderful source of information.
Mark

Date: 6/5/99 11:45:12 AM Pacific Daylight Time
From: johnc@bicyclesolutions.com (John Ciccarelli)

Rob Means is a ZAP dealer in Milpitas, and an e-bike expert resource. ZAP makes electric bikes and kits that drive the rear tire via a friction roller; they also make several e-scooters . . . Rob has a website . . . it's somewhat ZAP-centric but he has graciously included a good set of links to other manufacturers' products in the interest of providing an e-bike and e-scooter information resource.

John Ciccarelli of Bicycle Solutions
johnc@bicyclesolutions.com, http://www.bicyclesolutions.com
Effective Cycling Instructor #453

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